DEFECTS
If your property is under defects / warranty and you require a repair please contact Your Response.
Refunds
Any payments which result in a credit balance on your account will be considered for a refund in line with the groups Income Policy. If you are eligible for a refund we will refund any monies owed within 28 of application. If your account is in credit and want to discuss a refund please contact Your Response on 0345 345 0272
Last updated: 26 Nov 2018